ATWOOD VACATIONS RENTAL INFORMATION AND REGULATIONS
We hope you choose to stay with us and will return year after year. Please note that each home is individually owned and thus maintained, decorated and furnished according to Owners’ tastes. Because each of our homes are different inside and out, if you have specific needs, please bring this to our attention while making reservations, and we will try to accommodate your requests.
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OFFICE HOURS
Regular: MONDAY–SATURDAY 9AM-5PM: CLOSED SUNDAY
Summer: SATURDAY & MONDAY 9AM-6PM; TUESDAY-FRIDAY 9AM–5PM: CLOSED SUNDAY
Reservation information is available after-hours or visit our website at atwoodvacations.com.
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LICENSE OF PROPERTY
Atwood Vacations is acting solely as Agent for the Owner and will be paid by the Owner. Guest is not a tenant, has not acquired an interest in the Property and is a Licensee of the Owner of the Property for the time period Guest has paid. All monies are placed in an interest bearing account with interest payable to the Agent. Once occupancy of the Property has been taken by Guest, Guest accepts agreement of these terms.
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CONFIRMATION, PAYMENTS AND RATES
A deposit to confirm is due at time of booking. REVIEW YOUR CONFIRMATION CAREFULLY FOR ACCURACY AND DATE-SENSITIVE REQUESTS AND OPTIONS. Balances must be paid in full 30 days prior to arrival. Rates and fees for services are subject to change. Guest to be charged for all applicable state sales taxes, state and local accommodation taxes and accommodation and processing fees.
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CANCELLATIONS
Bookings made forty (40) days or more prior to arrival date have 10 days from the date of booking to cancel and have your deposit returned. Booking made less than forty (40) days prior to arrival date will have a cancellation grace dependant on number of days prior to thirty days before arrival (bookings less than thirty days before arrival have no cancellation grace). If after this period you are unable to fulfill your obligation to license the Property we must be notified immediately and all payments will be forfeited. If the Property is re-licensed for the same period and same rate, the rental fee, taxes, pet fees (if applicable) will be refunded less a 20% cancellation fee + reservation fees. There are no exceptions. CANCELLATIONS THIRTY DAYS OR LESS BEFORE SCHEDULED ARRIVAL DATE WILL RESULT IN FORFIETURE OF ALL MONIES RECEIVED. Please Note: the trip cancellation insurance premium (if purchased) and processing fee are non-refundable. A Property that is unacceptable to a Guest is considered a cancellation. Atwood Vacations may cancel a reservation if, in its sole opinion, it is in the best interest of the Owner.
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ADVANCED RESERVATIONS
Guests of a current rental year have the first choice of the same property for the same week the following year. These “Advance Reservations” require a non-refundable booking fee until the deposit is due. All reservations are subject to Owner approval and scheduling. Rates will be confirmed prior to deposit requests. Advance reservations may be made any day during your stay as long as they are made prior to your departure time.
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TRANSFERS
Atwood Vacations reserves the right to change the property reserved to a comparably priced unit. If time permits advance notice will be provided.
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VACATION INTERRUPTION PROTECTION
Travel insurance is offered to protect your vacation investment against interruption or cancellation due to travel related circumstances. Coverage issues will be determined solely by the insurance company through which coverage is offered. Travel insurance is automatically offered and charged to your reservation. NOTE: Once travel insurance is considered accepted when payment is received for the premium. Leaseholder will have 10 days from the date payment is posted to reservation, to decline the travel insurance. After the 10 day satisfaction free look period, the travel insurance is non-refundable.
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ACCIDENTAL DAMAGE WAIVER
The non-refundable Accidental Damage Waiver is in lieu of a security deposit and is charged to your reservation. THIS IS NOT INSURANCE. It is designed to relieve you of your responsibility for accidental damage caused to the Property by you or your Guests. Any damage must be reported immediately to Atwood Vacations in writing via our reporting form. Damage excluded is anything not considered accidental, including pet damage, malicious or intentional damage or non-compliance with standard occupancy and departure cleaning policies. The Accidental Damage Waiver does not negate your responsibilities as a Guest and is non-refundable.
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CHECK IN
Check in time is after 4PM. Every effort will be made to have the Property ready for occupancy by check-in. Keys will be released when the Property has been reported as ready for occupancy or after 4PM. Tenant may not go on, park cars or enter premises until officially checked-in or keys are relinquished to tenant by Agent.
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LATE ARRIVALS
If arriving after business hours you will find your keys and directions to your property rental in our drop box at Atwood provided your reservation is paid in full and we have a signed Guest License Agreement on file for you. NO KEYS WILL BE GIVEN UNLES ENTIRE BALANCE IS PAID IN FULL AND GUEST LICENSE AGREEMENT IS SIGNED PRIOR TO ARRIVAL.
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CHECK OUT
Check-Out is by 10AM with later check-outs incurring a $25 per hour charge. THERE ARE NO REFUNDS FOR EARLY DEPARTURES.
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PETS
Properties permitting pets will have a non-refundable fee for the privilege of bringing your pet. This is limited to 2 adult house trained dogs. No dogs are allowed in pools or hot tubs. Guest accepts responsiblity for cost(s) for any damage caused by pet. Violation of the No Pet rule will be grounds for immediate eviction without refund and at least $300 in extermination and cleaning charges.
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HOUSEKEEPING
Standard departure cleaning services are included. You are required to remove all items from refrigerator, remove all trash, place in cans and roll to curb, wash and put away all dishes. Guest agrees not to rearrange furniture or furnishings. Non-compliance with the standard departure cleaning policy may result an additional cleaning fee charge.
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DAMAGES
Guest is responsible for repair and/or cleaning costs for damages to the Property caused during occupancy. Non-compliance of standard departure policies which create extra cleaning can be considered damage and incur extra fees charged to you. Guest authorizes Atwood Vacations to charge their credit card on file for damages or excessive cleaning and acknowledges in writing same to Guest.
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PHONES
Most properties have long distance blocks in place but some offer unlimited long-distance calling service. 1-800 calling card access is available and most major cell phone providers cover the beach area. Local calls may be made without limit. All long distance calls must be charged to your calling card or the party you call. You will be responsible for any long-distance charges and a service fee if billed to the property.
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ELECTRONICS
Most properties are equipped with televisions, VCRs or DVDs and cable or satellite. Cable and satellite reception may sporadically be out of service. Some units have computer equipment and internet access. Unfortunately, we can make no guarantee for the operation of electronics and services and will not provide rebates for the malfunction of such.
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GRILLING
You are responsible for the use of grills. Grilling is only permitted on concrete surfaces. Do not use grills on decks, porches or near wooded areas. Please be sure you clean the grill and empty the ashes before you leave. We cannot guarantee the condition of grills at each property and cannot provide replacements.
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POOLS/HOT TUBS
Pool privileges are available to those Guests of properties where pools are located and approved for Guest use with some charging a fee. Most swimming pools are open Memorial Day to Labor Day. Please check the listing or call the office for more specific information. Pool opening/closing schedules are subject to change without notice or refund. If renting a Property with pool or hot tub access, Atwood Vacations and Owner is released from all liability for any injuries or death resulting from Guests use of the pool or hot tub. We will not be held responsible for misuse. Children are not permitted in hot tubs.
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REPAIRS AND SERVICE CALLS
We cannot guarantee the Property to be free from pest and cleaning issues or defects and malfunctions. Neither Landlord nor Agent shall be liable to you in damages and no refunds will be given for such failures. Notify Atwood Vacations of necessary repairs needed during your stay and we will make every effort to address.
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MAXIMUM OCCUPANCY
Limits listed for each Property must be adhered to strictly. Children are counted in total occupancy. WE DO NOT RENT TO A HOUSE-PARTY, PARTY, RECEPTION, ETC. If we determine your group constitutes a house-party and/or causes a disturbance and/or exceeds the property’s occupancy limits, you will be asked to leave with forfeiture of all payments.
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REFUNDS
Refunds will not be made due to inclement weather or maintenance and housekeeping issues.
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LOST AND FOUND
Atwood Vacations cannot be held responsible for any personal items left at the Property or acts of theft or vandalism or any other damages to the Guest’s personal property. There will be a shipping, handling and service charges to return items left.
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MESSAGES/FAX/MAIL
Mail and faxes should be sent care of Atwood Vacations and we will hold for your pick up. We are unable to take phone messages.
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MOTORHOMES/CAMPERS
Motor homes and campers are not allowed at our rental properties. A State Park camping area is nearby. Please call 843-869-2156 for more information.
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SMOKING
Smoking is prohibited in all of the homes managed by Atwood Vacations. If evidence is found after departure that smoking has taken place a cleaning charged will be incurred.
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FIREWORKS
Fireworks are not permitted to be fired anywhere on Edisto Beach.
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GLASS CONTAINERS
Glass containers are not permitted on the beach.
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LOST KEYS/LOCK OUTS
A maximum of two keys are available at check-in for each property and must be returned to our office by departure. In the event a Guest is locked out of the property a key may be picked up from the rental office. Our on-call staff will respond after hours by meeting the Guest at the rental office. We reserve the right to charge for this service. There will be a $35 charge for lost or unreturned keys.
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LOCKED CLOSETS
Many of the properties have a locked Owner’s closet for storage of personal items. Tampering with such will result in a charge for repairs and missing items. Please respect these private areas.
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RIGHT OF ENTRY
Atwood Vacations, Owner or their representatives and agents may enter the Property during the rental period to inspect, repair, or show the Property if for sale.
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FAIR HOUSING
Atwood Vacations does not discriminate against any person because of race, color, religion, sex, national origin, gender, disability, marital status or family status. However, we do not permit parties, house-parties, receptions, etc.
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PRINTING ERRORS
Atwood Vacations is not responsible for errors and omissions in any and all printed or electronic materials.
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LIMITATIONS OF REMEDIES, DAMAGES AND IDEMNITY
Atwood Vacations is not responsible for errors and omissions in any and all printed or electronic materials.
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